OverDrive Patron Assistance Training

The original training dates posted have filled up. New training session just for Wisconsin Libraries have been set up for:

• Wednesday, February 17th at 2:00 PM CST.
• Tuesday, March 9th at 10:00 AM CST.

If you are interested please contact me http://www.owlsweb.info/contact/evan.asp for access information. The training description still applies.

OverDrive is offering training on Patron Assistance in February. These sessions are open to all OverDrive customers in the country, not just Wisconsin. Training is done online. Note the links below to register for a session.

Course Description: We'll help take your understanding of OverDrive download media to the next level so you can share your knowledge through support and training. We'll review frequently asked questions, support tips, and online help resources.

Session #1: Wednesday, February 10th at 10:00 AM Central Time

Register here: https://cc.readytalk.com/r/yltv3ag73u1y

Session #2: Thursday, February 18th at 2:00 PM Central Time

Register here: https://cc.readytalk.com/r/z1b6kg9wag8q