Serving non-English speakers

Don’t miss the new ALA study on serving non-English speakers in the library. Here are some surprising facts:

• The majority of libraries serving non-English speakers are in communities with fewer than 100,000 residents.
• Spanish is, by far, the most supported non-English language in public libraries. Seventy-eight percent of libraries reported Spanish as the priority #1 language to which they develop services and programs.
• Libraries reported the most successful library programs and services developed for non-English speakers were: English as a Second Language (ESL), language-specific materials and collections, computer use and computer classes, story time and special programs.

The full report includes library use statistics, building detail and findings by language.